We do the research so
you don't have to...
TAKE
LEARN
MORE INFO
INFRARED SAUNA RESEARCH
July 1st, 2021
Research based on 12,190 survey submissions and 271 phone interviews.
General Results
Unhappy with the infrared sauna they purchased online.
Contacted the original company only to find out they were no longer in business.
Felt unhappy with claims the sauna company made after receiving sauna.
Experienced missing parts when they received their sauna.
Thought they should have completed more research before purchasing.
Need more answers?
67% of all customers were unhappy with the infrared sauna they purchased online, according to our survey. This number is staggering and frankly unacceptable. Protecting people from making this mistake was one of reasons the Infrared Sauna Foundation was formed. If you need additional answers before making such a large purchase please click the link below.
Infrared Sauna Heaters
Purchased ceramics
Purchased carbons
Keep sauna indoors
Keep sauna outdoors
Ceramic heater failed or caused fire within first 3 years of ownership.
Carbon fiber heater failed or caused fire within first 3 years of ownership.
Incoloy heater failed or caused fire within first 3 years of ownership.
Purchased Spectrum Plus
Under covered patio
How long heaters take to reach max temperature
Ceramic Rod
Carbon Fiber
Spectrum Plus
15 Minutes
15 Minutes
15 Minutes
20 Minutes
20 Minutes
20 Minutes
30 Minutes
30 Minutes
30 Minutes
30 minutes or more
30 minutes or more
30 minutes or more
Star rating
Ceramic Rod
Carbon Fiber
Spectrum Plus
Need more answers?
Infrared Sauna Foundation is driven by customer feedback, survey results and donations. Picking the right infrared heater type is lengthy and often a very frustrating task. Many sauna manufactures offer marketing hype and fake data to mislead you. If you need more answers to your questions click below.
Infrared Sauna Wood
Experienced warping, cracking or bending within first 3 years of ownership.
Experienced their sauna floor bending and cracking from standard use.
Said the craftsmanship of the wood looked cheap.
Need more answers?
Picking the right wood is lengthy and often a very frustrating task. Many sauna manufactures are not being truthful with the type of wood they are advertising. Many still selling cedar saunas that are stained hemlock cabinets. If you need more answers to your questions click below. If you need more answers to your questions click here.
More Answers
Star rating
Hemlock
Aspen
Red Cedar
Happy with decision to purchase a cedar sauna.
Spruce
Unhappy with how cheap and brittle their sauna is.
Infrared Sauna Power and Controls
Infrared sauna needed replacement parts within first 3 years of ownership.
Power system failure due to poor design and quality control within first 3 years.
Had wood burn or fire started from their power control box.
Were never told they needed a 20 amp outlet to run their sauna.
Had a hard time understanding the sauna's control panel.
Need more answers?
Parties brought legal action against the sauna company they purchased from over electronic fires/failures.
Actually received compensation. The remaining 75 found the company is out of business.
We can't stress how important it is to purchase from a sauna manufacture that doesn't have a history of failure/fire. We've seen pictures and videos that are very scary. This is an industry secret most sauna manufactures will deny, however we have the proof. If you need more answers to very important questions regarding power and controls please click below.
More Answers
Infrared Sauna Pricing
Felt they should have spent more money for a higher quality infrared sauna.
Wish they would have purchased from a company that specializes in saunas.
Need more answers?
Our survey results indicate you get what you pay for when shopping for an infrared sauna online.
62% of all surveyed wished they would have spent more money for a higher quality sauna. 43% wish they would have purchased from a company that specializes in infrared saunas. This is an indication of product saturation. Normal everyday folks that focus solely on pricing will regret it according to our survey.
If you need more answers or have questions on what price is fair for a quality infrared sauna please click the link below.
